Frequently Asked Questions (FAQs)
Packages FAQs
Q: What are the different packages available?
A: We offer three types of packages:
- Student Package:
- 1 Day / 1 Night: ₹1,799 per head
- 2 Days / 1 Night: ₹2,499 per head
- Economy Package:
- 1 Day / 1 Night: ₹2,199 per head (Minimum 4 people)
- 2 Days / 1 Night: ₹3,099 per head (Minimum 4 people)
- Couple Package:
- 1 Day / 1 Night: ₹5,399
- 2 Days / 1 Night: ₹7,999
Q: Is food included in the packages?
A: Yes, all packages include meals. Both vegetarian and non-vegetarian options are available, depending on your preference.
Q: Can I book a private tour?
A: Yes, the Couple Packages offer full privacy. However, Student and Economy Packages may involve sharing a tour with other groups. If you require privacy for the Student Package, please contact support.
Q: What are the sightseeing locations included?
A: The specific locations may vary depending on the package, but typically include popular spots like Mullayanagiri Peak, Hebbe Falls, Baba Budangiri, and a Coffee Plantation Tour.
Homestay FAQs
Q: What type of accommodation is provided?
A: We provide comfortable homestays that offer a cozy and relaxing experience. All homestays include basic amenities to ensure a pleasant stay.
Q: Is there Wi-Fi available in the homestays?
A: Yes, Wi-Fi is available in most homestays. Please confirm with our team during booking if you require it.
Q: Are meals provided at the homestay?
A: Yes, meals are included in all our packages. Breakfast and dinner are typically served, and you can choose between vegetarian and non-vegetarian options.
Q: Can I request a specific room or view?
A: While we will do our best to accommodate special requests, room assignments are based on availability. Please mention any specific preferences when booking.
Vehicle Rental FAQs
Q: Is a driver included in the package?
A: Yes, all vehicle rentals come with a driver. Self-driving options are not available for four-wheelers.
Q: What type of vehicle is provided?
A: We provide comfortable vehicles suited to the terrain of Chikkamagaluru, including jeeps for sightseeing. For larger groups, four-wheelers are available.
Q: Is fuel included in the package?
A: Yes, fuel costs are included in all our packages.
Q: What happens if the vehicle breaks down?
A: In the unlikely event of a breakdown, we provide 24/7 roadside assistance to ensure your journey continues smoothly without major delays.
Other Questions
Q: How do I make a booking?
A: You can book directly through our website by selecting the package you prefer and adding it to your cart. For any customizations or special requests, please contact our support team.
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, UPI, and net banking options. Payments are processed securely through our website.
Q: Can I cancel or modify my booking?
A: Yes, cancellations and modifications are allowed. Please refer to our Refund and Cancellation Policy for details on timelines and refunds.
Q: How many people can book under the Economy Package?
A: The Economy Package requires a minimum booking of 4 people.
Q: Is transportation to and from Chikkamagaluru included?
A: Transportation to Chikkamagaluru is not included in the package. However, we provide pick-up and drop-off services from the nearest bus station or railway station.
Q: Can children be part of the packages?
A: Yes, children are welcome, and we offer discounted rates for kids under 12. Please mention the number of children during booking.
Q: Are pets allowed in the homestay?
A: Pets are not allowed in our homestays at the moment.